How Can We Help You?

Find answers to your questions and learn how to book appointments easily

How to Book an Appointment

Follow these simple steps to book your appointment with top doctors

1

Search for Doctors

Use our 'Find Doctors' feature to find doctors by specialty, location, or hospital. You can also browse featured doctors on the homepage.

💡 Pro Tips:

  • •Use specific search terms for better results
  • •Filter by specialty to narrow down options
  • •Check doctor ratings and reviews
2

Select Date & Time

Choose your preferred appointment date and time slot. Available slots are highlighted in green, while fully booked dates are shown in red.

💡 Pro Tips:

  • •Morning slots fill up quickly - book early
  • •Check for video consultation options
  • •Consider alternative dates if preferred slot is full
3

Enter Patient Details

Provide accurate patient information including full name, contact details, age, and reason for visit. This helps the doctor prepare for your consultation.

💡 Pro Tips:

  • •Double-check contact information for confirmations
  • •Be specific about symptoms or concerns
  • •Add any relevant medical history
4

Make Payment

Complete your booking by making a secure payment. We accept all major credit/debit cards. You can also apply promo codes for discounts.

💡 Pro Tips:

  • •Save payment details for faster bookings
  • •Check for available promo codes
  • •Review total amount before confirming
5

Get Confirmation

Receive instant confirmation via email and SMS. Your appointment details, including ID, date, time, and location will be sent to you.

💡 Pro Tips:

  • •Save your appointment ID for reference
  • •Download the receipt for your records
  • •Add appointment to your calendar

Frequently Asked Questions

Find quick answers to common questions

Additional Resources

Operating Hours

Our support team is available to assist you

Mon-Fri: 8:00 AM - 8:00 PM

Sat-Sun: 9:00 AM - 5:00 PM

Service Areas

We serve patients across Sri Lanka

Available in Colombo, Kandy, Galle, Gampaha, Jaffna, and more cities

Documentation

Learn more about our services

Still Need Help?

Our support team is here to assist you

help

Call Us

Speak with our support team

+94 11 0 000 000

Email Us

Send us your questions

support@echannelling.com

Medical Emergency?

If you're experiencing a medical emergency, please call 1990 (Ambulance Service) or visit the nearest hospital emergency room immediately.